turning customer service into an art form

Turning Customer Service into an Art Form How do you make your business grow and have return customers? My buddy Skip Cohen gives you ideas! “Everyone at one time or another has had a battle with a major corporation. The … Continue reading

texas school

Texas School The Best Little Photography School in the World I spent last week in Addison Texas attending Texas School. This was my first time at this week-long orgy of photography education. It is intense. You spend a week with … Continue reading

kazm radio show tech talk

Kazm Radio – Tech Talk with Tom Taback Sedona on-air personality Tom Taback and Bob Coates (That’s me!) recording a program for later playback Twenty minutes of conversation with Tom about photography, cameras, my recent travels teaching, and art. Tech … Continue reading

blackwater national wildlife refuge

Blackwater National Wildlife Refuge Last week I was speaking at the Maryland Professional Photographers Association. It was a great group, and we made a solid connection in what became an all-day program due to weather conditions that were a wee … Continue reading

6K photo mode

6K Photo Mode post Focus – Lumix GH5 Ran into a very interesting phenomenon pointed out by my wife. She was working in the yard and saw these long strands of moving stuff. (tech talk here) Never saw anything like … Continue reading