muse two

muse two

Photographer Muse – Part Two (or Deux if you prefer)

I shared how much I enjoy working with Pash. I can’t give her enough credit for coming up with concepts she would like to pursue that lead me to new imagery. She knows how to move, and hold a pose, when necessary. Both are equally powerful skills. See my original post about my muse here.

Learn more about Pash and her work with modeling, mask making, performance and more here.

And now to the images.

pash on oak creek photoThis image is pushed to high exposure.

Going very high key with the exposure of the image with the ND filters in place allow the wind to play a part giving an even more ethereal feel to the image as the leaves and cloth wrap blow gently.

ND filters are by Tiffen. It’s the Pro100 package which includes the holder, a 1.2, and a 1.2 graduated filter. For this shoot, I had a 3.0 and the graduated filters. You can buy much less expensive filters but in ND you get that for which you pay. These are very thick optically pure glass filters.

spooky infrared imageThis one turned out a bit spooky!

long view of the model on the creek infraredAll the images were photographed in the same space, but all have a different feel.

A different view of the creek and the amount of space my model Pash takes up within the frame makes for a very different look for all the photos. Let me know which one is your favorite and why. It would be interesting to see the various responses.

All images were created in Infrared made with Lumix G6 converted by LifePixel. 

A 14-140mm (28-280mm 35mm equivilent) lens was used. This allowed for the significant changes in framing without spending time swapping out lenses. Files were processed with Adobe Photoshop and Skylum’s Luminar 2018.** Some images were givin a little extra glow. I set up a preset in Luminar to get the image close to where I wanted then tweaked from there.

If you haven’t captured photos in infrared with a digital camera here is what a file looks like when downloaded in RAW to the computer.

IR image SOOCSOOC Infrared RAW file.

The files captured in the IR spectrum need some work as you can see. The nice part of using the Panasonic camera with live view set to monochrome allows you to get a better idea of what the final image will look like. If you shoot RAW plus jpeg, you will end up with a magenta version as above and a black and white version. Can be very handy when you first start shooting IR.

Yours in creative Photography,      Bob

PS – Save $10 on Luminar 2018 by using the Promo Code COATES

kazm radio show

KAZM Radio – Tech Talk

This is the show I appear on every month for about 1/2 hour. (listening time 20 minutes) On Tech Talk, I chat with Tom Tabback about photography and the tech that goes along with it. In this edition, we talk about a family portrait that was almost a world record,** art and the creation of art in photography, the value of a photographic muse and camera tech.

KAZM RADIO – Tech Talk audio

Tom tabback interview photoHere’s Tom!!

We have a great time on this show but we talk about some serious stuff!

Yours in Creative Photography,      Bob

** PS – there will be a more in-depth post with the family portrait later this month here on successful-photographer

turning customer service into an art form

turning customer service into an art form

Turning Customer Service into an Art Form

How do you make your business grow and have return customers? My buddy Skip Cohen gives you ideas!

“Everyone at one time or another has had a battle with a major corporation. The most common are the phone and cable companies. Each one is a David-Goliath scenario, and they’re draining, but here’s a different way to look at the challenges. Each bad experience is a lesson in helping you understand how to better work with your own customers.

customer service graphicI’ve often wondered if customer service is simply dead in America. Then, I have something amazing happen that restores my faith. For example, we recently had a problem with Wayfair on a defective outdoor umbrella. I called to find out what we needed to do, and after an explanation, they simply apologized and issued a full credit. No reason to return it – just common sense. They couldn’t have been nicer, and the standard of service they set is the reason we buy more from them!

The experience got me thinking about the ingredients for great customer service. Photography is a word-of-mouth industry and providing great service is one of your very strongest marketing tools. Over the years I’ve written a lot about Customer Service and here are a few easy to remember tips to help you become a powerhouse in your reputation for customer support.

  • Exceed expectations!
  • Be cheerful! I know it sounds basic, but you can tell when somebody is smiling, even on a phone call.
  • Give people the answers to the questions they’re asking.
  • Solve problems quickly. The faster, the better.
  • Make your customers feel like their order, no matter how small it might be, is important. They need to feel you value their business.
  • Always give customers more information than what they ask for. Disney is the best at this. I know I’ve written before about it. If you ask any Disney staff member “When is the electric light parade?” They’ll not only answer you, but they’ll give you a great suggestion on where to watch it. Be engaging!

We all have things that make us feel good about our shopping experiences. For example, you can buy the same short-sleeve Polo shirt at Macy’s or Nordstrom’s, for the same price, but think about what makes people enjoy shopping at one store versus the other.

Now, take those same ingredients and apply them to your photography business! Obviously, the quality of your images has to be outstanding, but don’t underestimate the power of providing a great experience for your clients! It’s the greatest tool you have to separate your business from the competition.”

                     “Your customers won’t love you if you give bad service, your competitors will.” Kate Zabriskie

Skip is a guy to follow! You can see more of Skip’s stuff here http://www.skipcohenuniversity.com/scu-blog (ed)

skip cohen headshot

Skip Cohen has been involved in the photographic industry his entire career and previously served as President of Rangefinder/WPPI and earlier, Hasselblad USA. He founded SkipCohenUniversity.com in 2013. Skip is a co-host for “Mind Your Own Business” and “Beyond Technique,” webcasts through Photofocus.com, writes for several publications including Shutter Magazine and is actively involved in several advisory boards for non-profit organizations.

my muse

my muse

My Muse – Pash Galbavy

I gotta tell ya it is some kind of wonderful to have a creative person who enjoys being in front of the camera! I’ve never had a muse before. For those who might not know the term here’s the Dictionary definition.

Verb (used without object), mused, mus·ing.
  1. to think or meditate in silence, as on some subject.
  2. Archaic. to gaze meditatively or wonderingly.
muse1myo͞oz/noun
noun: Muse; plural noun: Muses; noun: muse; plural noun: muses
  1. (in Greek and Roman mythology) each of nine goddesses, the daughters of Zeus and Mnemosyne, who preside over the arts and sciences.
    synonyms: inspiration, creative influence, stimulus;

    formalafflatus
    “the poet’s muse”
  2. 2.
    a person or personified force who is the source of inspiration for a creative artist.

Having a person who is an artist in their own right is a gift. Pash has ideas, shares them with me and then lets the chips fall where they may. We start to make photographs with her thoughts in mind then we go wherever the first situation takes us. She has an intimate relationship with the environment which is usually the starting point. Then I add a couple of thoughts to refine, and we experiment and play, and this invariably leads me to create new imagery that I find exciting.

I usually end up pushing my personal boundaries as we work together. And then, even more, when I get into post-production.

pash in red oak creekPash in red. Made with Lumix G9

Our latest foray into collaboration led to a photo session on Oak Creek in which she had a thought of ‘creating a mermaid.’ I had the urge to play with infrared and had her do some warm-up posing on the rocks with a dress, flowing cloth and au’ natural.

pash flowing tulle infraredThis Photo has the feeling of a Greek Statue to me. Infrared made with Lumix G6 converted by LifePixel

As the session went on, I added Tiffen neutral density filters to extend the time that the shutter would be open.

slow exposure infrared photoThe neutral density filters extended the time allowing the wind to register in the trees.

nude on rock in oak creekThis image reminds of one of the classic painters.

More from this session to come.

Yours in Creative Photography,       Bob

PS – Learn more about Pash here

red rocks at sunrise

red rocks at sunrise

Red Rocks at Sunrise

Living in Sedona is quite a blessing. When I want to experiment there is no lack of obvious subject matter. The red rocks all have different shapes and appear different at differing times of day and night leading to a veritable plethora of images that can be photographed with additional techniques and shared.

On Sunday morning I was up just before the sun made its appearance for the day. I grabbed my tripod. Well, if I must tell the truth, I grabbed my camera (lumixG9) and some lenses, rushed out the door, jumped into the car and headed off to catch the rising sun and quickly coloring clouds. Then I turned the car around and went BACK for the tripod wasting beautiful light in the process. But that’s why we are considered pros. We can come back from a less than perfect situation and still have some nice images. ( or… I guess a real pro would have had the tripod to begin with. But, I digress)

red rock photo sedona azI took a different road than usual. I made a five exposure bracket with the camera on a tripod. I used three of the images processed in *Aurora HDR 2018. This angle made the red rocks feel rather majestic.

Today’s savior was the ability to bracket images and extend the range of light the image can show. Without HDR and the processing software in my tool-bag I would have had a pretty bland results. As it was I found some interesting angles and areas that in which I don’t often shoot.

trees in the red rocks of sedonaAnother not so frequented road let me see this rock formation with trees issuing forth.  Again processed with Aurora HDR software from a three exposure bracket.

red rocks and trees in sedona arizonaThe back side of Cathedrlal Rock with the rock outcrop. Three exposure HDR with one stop oveand one stop under.

Without the hdr system the trees which were in shadow would have been very blocked up and noisy. Making multiple exposure allows the photo to repliatewhat the eye sees. The eye constantly is changing ‘exposure’ with the pupil opening and closing depending upon the brightness of the scene.

In a couple days I’ll show you the hero shots of the backside of Cathedral Rock.

Yours in Creative Photography,     Bob

PS – I was using the Lumix 12-60mm LUMIX G LEICA DG VARIO-ELMARIT PROFESSIONAL LENS

This lens has a great range from wide angle to medium zoom and covers a lot of my needs. There is also a kit lens with this range that is not as fast.

* Save $10 with the coupon code ‘COATES’ on AUrora HDR or other Skylum software